Our Poll Shows: You Won’t Sell Green Products If People Think You’re a Brown Company

Over the past few weeks, we have been conducting an informal poll on our website, on the challenges of green product promotion. A common theme we hear from our clients is that there is still resistance from their customers on paying premium prices for green products. We wanted to find out the reasons behind that resistance.

The conclusions were fascinating. Although responses to the options “it’s our first green product” and “our products are still behind on green credentials” were common, the leading response was “our company/ brand is not perceived as green which reflects on our product promotion”. This reinforces our core belief, that a company’s products cannot be seen as separate from its brand and CSR activities. End users will not believe the green claims of a company that is not backing those claims up with a total, transparent commitment to eco-effectiveness efforts, employees, environment and communities.

We’re following with great interest the green efforts of a number of car companies. Chevrolet have just announced that they will be attaching Ecologic labels to each of their cars, starting with certain brands in 2012. This label will contain information on environmental aspects related to vehicle manufacturing and assembly, fuel-saving features such as advanced engine technologies, aerodynamics, lighter weight components or low-rolling resistance tires, and how 85 percent by weight of the vehicle can be recycled at the end of its lifespan. We wonder how much this label will factor into end users’ decision-making process, or whether it’s simply a PR stunt? Chevrolet’s brand is not associated with environmental efforts, and they don’t seem to be integrating their green efforts into their overall brand.

Compare that approach to Tesla’s. Tesla is, of course, a higher-end brand. But they built their company from the ground up 100% focused on alternative fuel sources. The car has become a symbol for celebrities and wealthy individuals to strut their “green cred” while driving a top sports car. And business is booming for the company, despite car sales being down across the board. Not coincidentally, in 2011, Rolls Royce announced the prototype of its first electric car. However, they have not (yet) incorporated this into their overall brand.

We recommend that any green efforts, even pilot programs, should positively affect the overall company brand. Even if the message is “we’re trying something new!”, communication and transparency on a corporate level can have great impact, and support premium product sales.

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Carbon Offsetting: The Way Out, Or On Its Way Out?

It’s been ridiculed since it was developed as a concept. In 2006, George Monbiot wrote an article for the Guardian comparing it to the Church’s selling of pardons for sins in the Middle Ages. There are few objective standards of measurement, and no globally accepted certifications for it.

And yet, carbon offsetting remains a key focus of many industries’ environmental efforts. There has even been a push in recent years to get individuals to think about and take action to reduce their own personal “carbon footprint”. The big question that has been asked is, does this really do anything? Carbon emissions are only 2.5% of air pollutants, and only 1.7% is man-made. Even if every single person pays into a carbon offsetting program, will it have any effect on climate change?

However, one could argue, it’s not whether the carbon offsetting is doing anything directly. It’s about the awareness being raised that action needs to be taken. The marketing push that airlines are doing to promote their carbon offsetting schemes makes everyone who flies think about their effect on the world. Any awareness about pollution and its effect on climate change and the health of the planet results in an increased likelihood of positively modified behavior on the part of consumers. And if consumers are asking for, or expecting, these types of programs from the companies they patronize, those companies will be motivated to keep going with them.

The danger lies in getting stuck thinking that a carbon offsetting program is enough. It isn’t. It should be seen as a first step in the direction of product and process modification. For example, instead of simply relying on unregulated third party carbon offsetting for commercial airlines, the industry is actively investing in alternatives to reduce carbon emissions at source, i.e., by changing the makeup of avation fuel. In 2008, Virgin Atlantic flew the very first biofuel test flight, using 20% biofuel. And biofuels were approved for use, for up to 50% of the fuel mix of a commercial airplane’s fuel source, by the American Society for Testing and Materials in July 2011.

Carbon offsetting through external means might have been a way for industries to begin the process. But it should only be a beginning. We believe that in 20 years, carbon offsetting will be seen as having outlived its usefulness, because of process re-engineering. Hopefully, it will then be replaced by the positive footprint of Cradle to Cradle.

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POLL: Challenges of green product promotion

Final results & conclusions will be posted here on 10th February. On voting, you will instantly get intermediate results (refresh screen).

What is the main challenge your company encounters when promoting premium priced green products?

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The wasteful legacy of planned obsolescence – and the way marketing Cradle to Cradle can save the world

There are more and more companies out there that are investing millions in R&D and production process renovation to deliver on the positive Cradle to Cradle cycle promise. The challenge is that the average end user doesn’t know about it, and doesn’t even understand why he should care. This is where marketing has to come in. The work has been done at the production end, and there is a real need to change the dialogue and make eco-effectiveness of the product a key part of its salability. Marketing created the consumer economy; it can help save it as well! It’s only through informing end users of the added value of eco-effective products, through traditional and new marketing channels, that companies that are making this investment can reap the benefits and succeed in their markets.

We just watched a documentary, called “The Light Bulb Conspiracy”, that was equal parts fascinating and disturbing. It examined the fact that many manufacturing companies have been engineering and producing their products with a built-in termination date in mind since the mass production of the light bulb in the 1920s. This is the concept of “planned obsolescence”, which is still very much in evidence in today’s manufacturing.

In the 1920s, of course, there was less sense that global resources had any chance of running out. In fact, the very opposite appeared to be true, with personal wealth on the rise, and more and more manufacturing processes seeming to make goods faster and more cheaply. There was nothing stopping a total focus on cheap, disposable products that could be enjoyed now, and ordered in a different color or style soon afterwards.

Today, the reality and legacy of that is obvious. While many economists still claim that planned obsolescence is the only way to guarantee a thriving global economy, the amount of waste generated by the prevailing production models is appalling. Waste is being generated at alarming rates, and dumped in developing countries, out of sight of the spending consumers. The documentary mentioned included a profile of a Ghanaian man who is in the middle of a massive project to catalog all of the electronic waste that ends up in dumps and landfills in his country, to bring a lawsuit ultimately against the companies that dump their waste there as part of a “second-hand goods” export scheme.

The main counterargument against this negative, wasteful process is: consume less. Reduce usage. Stop buying. While it is perhaps a wonderful idea that people will automatically cut back their own personal usage of products for an abstract concept like saving the planet, it is just that: an idea. Importantly, it just doesn’t make economic sense. Focusing on negative words like “Stop, reduce, decrease” makes people feel bad, while buying and consuming products has been designed by skilled propagandists over nearly a hundred years of practice to make people feel good.

What if you could combine the two? Buy and consume as much as you like, and feel good about it, because you know the products you are buying weren’t ending up in landfills, polluting the world? Wouldn’t that make you potentially buy more, and pay at least a little more for what you get? This is where the Cradle to Cradle concept comes in. When you buy a product that is Cradle to Cradle certified, you know that only positive waste is created (waste = food), no matter when its obsolescence is planned. This means that all the waste products that come from both the production cycle and the product itself become part of “the harvest” and then go back into the production process, and essentially nothing ends up as waste.

When you’re promoting a Cradle to Cradle product, you need to communicate why it adds value. By doing that, you’re not just going to sell more products, you’ll be changing the dialogue, and helping to save the world.

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Green messaging: emphasize the positive

We were inspired by an article we came across about those programs you see in almost every hotel nowadays, the “don’t change your linen every day” programs, to think about how negative a lot of the green messages are out there. “Reduce”, “Decrease” and “Stop” are leading verbs that are used when talking about environmental action. This has the psychological effect of shaming people into behavioral change, which doesn’t work. As we can plainly see.

One of the reasons we value the Cradle to Cradle (C2C) message, and think it can work better, is that it is a positive message; “Create positive waste” is the rallying cry. This rubs a lot of people up the wrong way, because they automatically associate waste with garbage clogging up landfills. But nature creates waste in every yearly cycle: the trees drop first their flowers and then their leaves on the ground. And we don’t see Greenpeace or other environmental organizations protesting in forests about all the tree waste! That is because tree waste becomes compost to fertilize future plant growth.

Positive technological waste can follow the same pattern: waste is created in a technological cycle, but it is channeled back into the production cycle by the total recycling of that waste into new products.

Desso, a global flooring solutions company, and one of the “poster children” of Cradle to Cradle products and processes, has the goal of 100% recycling of its carpet waste back into carpet. It will never stop creating waste, but it will achieve total closed loop processes, where all waste is food.

The article on the hotel programs paraphrased a comment made by William McDonough, co-founder of the Cradle to Cradle methodology, on how to turn a negative program, focused on “reducing linen washing” (subtext: “you’re wasting resources just by staying here and we don’t want you”), into a positive Cradle to Cradle message: “feel good about staying here, because we have environmental programs in place that use renewable energy, rainwater capture systems and innovative water treatment systems, which means you are contributing to the environment by staying here, using the linen and taking long hot showers to your heart’s content.”

Now that’s a hotel WE would stay at. And we believe many people would feel the same.

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Marketing Cradle to Cradle: The time is now!

Cradle to Cradle marketing agencyThe methodology of Cradle to Cradle (C2C) has been around for several decades now, and although many people have heard of the circular economy concept, it is occasionally misunderstood. As Michael Braungart, co-founder of the methodology, himself emphasized at a talk at Erasmus University Rotterdam (RSM) last week – where ELCAMEDIA and other Cradle to Cradle partners were present – the focus isn’t about reducing waste to zero, or eliminating carbon emissions completely. A tree releases carbon emissions and waste; these are natural processes. The way to go is yes, to reduce the negative footprint, but importantly to increase the positive footprint of your products and processes as well. Cradle to Cradle basically serves as the change agent for this process. It results in companies such as Desso – a company that has fully integrated the C2C philosophy into its business model – developing carpets that actually clean the air. That carpet is then completely recyclable into new carpet. The waste becomes food.

Michael’s key question to the group was: how can we, as companies and societies, work together to create positive cycles, and do this faster? In addition to a business approach, it will require social, cultural, technical, scientific and engineering skills combined.

The fact that this discussion was happening in the Netherlands is no coincidence; the Dutch are leading the way, in both private and public sectors, on researching ways to implement eco-effective processes and products, irrespective of market competition. Michael gave the specific example of phosphate, which is a very rare and sought-after resource. The Netherlands is aiming to be the first country in the world to close the phosphate loop completely.

The key conclusion on how to increase the speed of Cradle to Cradle adoption was simple: communication. The more positive messages about real achievements and actual Cradle to Cradle case studies are communicated – and correspondingly the more “greenwashers” are rooted out and exposed – the more other communities and companies globally will recognize that this is not just a marketing hype but a logical economic alternative with great design, social and ergonomic benefits. The current economic situation should not, therefore, deflect from Cradle to Cradle, but instead serve as a powerful incentive to embrace it more. Desso, for example, has in the past 5 years gained market share everywhere and has seen profits increase every year – even right through the economic crisis. And with the cost of materials only expected to increase over time, it too is positioning itself for a bright future.

And there are many other case studies. The sooner people are able to understand the importance of quality innovation – and that it is mission critical – the more issues like premium pricing become irrelevant.

The conversation at Erasmus University was a pilot session, the first, we hope, of many discussions like this. It again strengthened our own mission and commitment as an environmental marketing communications agency with trained and certified Cradle to Cradle marketing consultants to help companies promote their Cradle to Cradle efforts and success stories, because every success story has a ripple effect that will spread.

The academic chair at the Rotterdam School of Management (RSM) Erasmus University, is entitled “Cradle to Cradle in relation to sustainable system innovations and transitions in theory and in practice.” Established in 2008 by Stichting Rotterdam Sustainability Initiative (RSI) it started operating at DRIFT in March 2009. Stichting RSI is an organization of government agencies (such as VROM) and leading private companies. Prof. Dr. Michael Braungart is the first appointee to the Cradle to Cradle chair.

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Platinum award for environmental marketing goes to ELCAMEDIA Cradle to Cradle marcom guide

ElcaMedia, the green marketing agency, announced today that it has won a prestigious platinum award from MarCom Awards USA in the category Environmental Marketing for its booklet outlining Cradle to Cradle marketing strategies & approaches and how to go green.

The booklet was created to help businesses understand how to take the first steps in developing a Cradle to Cradle marketing strategy. The introduction was written by Prof. Dr. Michael Braungart, co-founder of the Cradle to Cradle methodology, who personally worked with ElcaMedia to train their consultants on the Cradle to Cradle concept.

This award follows ElcaMedia also recently winning the Summit International Awards platinum award for the world’s first brochure to have received full Cradle to Cradle silver certification, the medium being the message.

Daan Elffers, Cradle to Cradle marketing consultant at ElcaMedia, comments: “Our inspiration for the booklet was simple. We wanted to help companies who are contemplating adopting green strategies for their business to think simply and proactively and to understand the immediate and long-term benefits of taking steps now.”

ElcaMedia is the first marketing company in the world to employ specially EPEA trained and MBDC certified Cradle to Cradle marketing consultants. The company’s core focus is developing and implementing sustainable corporate branding and concept development and advertising for environmentally responsible products and services worldwide.

To download a PDF of How to apply the potential of Cradle to Cradle for free, click here.

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Welcome to ELCAMEDIA, green marketing & branding creative agency

CSR as value creation
We believe that environmental responsibility and business success are not only compatible, but can and should be wholly interdependent. ELCAMEDIA is a marketing and design agency specialising in sustainable corporate branding and concept development for products, services and advertising campaigns worldwide.

Cradle to Cradle certified
We are the first marketing company in the world to employ specially EPEA trained and MBDC certified Cradle to Cradle marketing consultants. “I have trained expert consultants at ELCAMEDIA personally and know they have the knowledge, skills and commitment to integrate Cradle to Cradle seamlessly into the communications strategy of the companies we work with.” -Prof. Dr. Michael Braungart, co-founder

International recognition
Over the years we have received many prestigious awards in recognition of our quality, innovation and creativity. Recent award: Summit International Awards (USA) – category winner, best sustainability campaign.

World’s 1st silver certified
In co-operation with our client DESSO, we created the world’s first C2C silver certified marketing tool. It not only powerfully promotes their revolutionary carpet backing, but is also made from the very same material. Through a clean, closed-loop recycling process that DESSO has dubbed Perpetual®, the brochure and the backing can be fully recycled into its original, silver certified quality with no loss of quality – ever.

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